In implementation of the directives and instructions of Prof.  Mamdouh Ghorab, Governor of Al-Sharkia, regarding the necessity of constant and effective communication with the citizens and resolving their complaints in all ways, which are received through the unified government complaints system, social media and WhatsApp, in addition to field follow-up, contact with citizens, listen to their problems and work to solve them.

The Director of Governmental Complaints System in Al-Sharkia responded to the complaint of the people of the village of Al-Zwamel, Belbeis Center, which was received through social media, which reports the frequent clogging of swage in the village. Please kindly follow up the problem and work to solve it in order to preserve the health and safety of citizens.